Our Story

Home is where the heart is, and at The No.1 Care Agency we believe everyone should have the chance to receive the care they need in the warmth, safety and familiarity of their own home. 

We are a friendly, not-for-profit social enterprise propelled by the simple mission to create a care service that allows people to live their fullest, happiest lives in the place they call home. We do this because we believe each of us deserves to keep the life we know and love whilst getting the level of care we need. 

We believe we have created a care service like no other. Using the expertise from our No.1 Befriending Agency to ensure your loved one is matched with an experienced, vetted care professional that matches their specific needs, personality and life experience. Our glowing customer reviews are a testament to our ability to provide a friendly, reliable carer that the whole family grows to know and trust. 

Details of Care Inspectorate Registration and Registered Manager

Registration Details:

Registration number: CS2017358049

Date of registration: 07 June 2018

Registered Manager

Name: Audrey Mutongi


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Not-for-profit, through and through

Home is where you feel most comfortable. It’s the place you’ve worked hard to build, where memories are stored and belongings abound, where families have been raised and friends, past and present, have visited. It’s part of who you are, and if you wish to continue living your fullest, happiest life there you should be supported to do so. 

At The No.1 Care Agency, we see it as our mission to enable more people to be able to do exactly that. And as a registered not-for-profit enterprise one of the central ways we do this is by ensuring that our services are as affordable and accessible as possible.

Our pricing structure is simple and transparent. What’s more, each and every penny of our revenue goes back into our operations to create exceptional, accessible care. By relentlessly focusing on fairness, community and social value we are also able to attract high-calibre carers, counting the very best in the care profession as part of our team.